Uncertainty

Uncertainty

What I am really asking you, is how tolerant are you of uncertainty? The reality is that some people perceive the uncertain elements of cross cultural situations as being threatening, ‘not knowing’ makes them uncomfortable. Communicating and collaborating with people...
Negotiating Across Cultures

Negotiating Across Cultures

The process of negotiation with your international client is not always linear, it varies depending on their cultural framework. Often it feels more like a dance where you take one step forward and three steps back. Or the same few steps can be repeated over and over...
Resilience short cuts

Resilience short cuts

One of the key competencies I like to focus on with my clients is the capacity to recover quickly from adversity. There are lots of suggestions out there from exercise to positive self-talk. But which one is the best? Which one is the right one for me? I don’t know...
It’s their fault, or is it?

It’s their fault, or is it?

I became interested in culture as I witnessed and experienced time and time again people pointing the finger of blame at others for their failures to connect, achieve results, perform. Despite the extensive research and advise on overcoming cultural differences we...
Easy way out but not the best one

Easy way out but not the best one

Five months in Lisbon now and I still struggling to speak the language. I understand a lot when I read it but when it comes to talking it’s something else entirely. I pride myself on the fact that I speak Italian and German but I don’t remember them being so hard to...